Who are we? At Credit Union Baywide we?re about making an impact. We offer simple, smart money solutions for Kiwis, whether it?s savings, lending or everyday banking.* We?re a team of more than 200, with 21 branches and over 60,000 members.    

We keep it real. We are 100% customer owned and 100% of our profits go back into the business to create great products and solutions for our customers, so they can get on and prosper. 

We get results. We have one of the highest customer satisfaction scores in our industry and our solutions are independently recognised and awarded by Canstar. 

We put People first. We care and support our people to meet their career aspirations while having the flexibility to meet their personal and whanau needs. 

We?re looking to welcome a Contact Centre Consultant based in our Hastings office. 

You?ll provide high quality service helping kiwis achieve their financial goals, and you will play a key role to help spread the word about the great work we do.  

Exceptional customer service and communication skills are vital as well as having the ability to work under pressure. You?ll need high levels of energy, enthusiasm, positivity and confidence and possess a great sense of humour. We like to have fun! 

Normal hours of work cover five days a week and some flexibility around start and finish times is required to ensure our ability to meet customers? needs. This position includes some Saturday and evening work. However this is contained within the five working days for the week. A position description for the role is attached. 

If this sounds like you, or you want to know more, we?d love to hear from you. You can apply directly below, or email [email protected] We will be screening applications as we go, so please forward your application as soon as possible.        


* We are proud to be a credit union and not a registered bank.

For a copy of the Job Description visit PD-Contact-Centre-Consultant.pdf